Property Maintenance
We keep your investment safeguarded
Maintenance & Repairs
At First & Main Property Management, we believe well-maintained properties lead to happier tenants, better retention, and higher long-term value. While we do not employ in-house maintenance staff, we've developed strong, reliable partnerships with a network of licensed local vendors who provide quality service at fair and competitive pricing.
Trusted Local Vendors
Over the years, we've built relationships with a wide range of service providers—from general contractors and handymen to plumbers, electricians, HVAC specialists, and landscapers. For larger or more complex repairs, we typically obtain multiple bids to ensure cost-effectiveness and transparency.
Our vendor network is responsive, properly insured, and familiar with the expectations we set for professionalism and quality.
Flexible to Fit Your Preferences
We understand that every property owner has a different level of involvement and comfort when it comes to repairs. That's why we offer a flexible approach:
- Have your own preferred vendor? We're happy to coordinate with them.
- Prefer to handle certain repairs yourself? No problem—we'll work with you.
- Want us to take care of everything? We've got it covered.
Whether you want full-service coordination or limited oversight, our goal is to support your preferred level of involvement.
Maintenance Ticketing System
All tenant maintenance requests are submitted through our secure ticketing system, allowing us to track work orders from submission to resolution. This system ensures:
- Prompt response times
- Detailed communication with tenants
- Accurate vendor documentation
- Full transparency for owners
Owners can view maintenance history and status updates through their secure portal at any time.
Routine & Preventative Care
To stay ahead of issues and preserve your property, we conduct routine walkthrough inspections of each unit. These inspections help identify early signs of wear or damage, check that tenants are meeting maintenance expectations, and provide peace of mind.
We've also partnered with local home inspectors to offer discounted in-depth inspections, should you want a more detailed property condition report during or between tenancies.
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Owner or Renter?
What we offer as your Napa Property Manager
From professional marketing and tenant screening to lease execution, we handle every detail to secure quality tenants who respect your investment.
Marketing
We professionally market your rental property using high-quality photos, compelling listings, and strategic advertising across top rental platforms. Our goal is to maximize exposure, minimize vacancy time, and attract qualified applicants who align with your leasing goals.
Tenant Screening
We carefully evaluate each applicant through a thorough screening process to ensure they meet our high standards—helping to secure tenants who are financially responsible and respectful of your property.
Rent Collection
Timely rent collection is our priority. We manage payments, follow-ups, and lease enforcement to keep income on track.
Maintenance Coordination
Our trusted network of licensed vendors ensures repairs are completed quickly, cost-effectively, and to a high standard—protecting your property over the long term.
Detailed Financial Reporting
Monthly and annual financials are delivered in a clear, easy-to-read format. Owners have access to a secure online portal for real-time visibility into income, expenses, and documents.
Eviction Protection
While our screening process significantly reduces risk, we also offer eviction protection services for added peace of mind. If a tenant must be removed, we handle the legal process efficiently and in full compliance with applicable laws—safeguarding your interests every step of the way.
Legal Compliance
We stay current on California Civil Code, landlord-tenant laws, and local ordinances—protecting you from liability and ensuring your property remains in compliance.
Day-to-Day Management
We take care of rent collection, enforce lease terms, coordinate maintenance, and respond to tenant needs promptly and professionally.
Tenant Relations
We act as the first point of contact for tenants, ensuring positive relationships, open lines of communication, and a respectful living environment.
Why Owners Choose Us
Our clients trust us because we lead with integrity, communicate clearly, and treat every property as if it were our own. We understand that managing a home is personal, and we approach each relationship with care, professionalism, and a commitment to excellence.
Contact UsClient ExperiencesWhat our clients have to say
First & Main Property ManagementPeace of mind, Guaranteed.
Happiness Guarantee
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
Results Guarantee
With our results guarantee you don't pay us until we show results! If we are leasing your property for you, we do all the work up front and you don't pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.
First & Main Property Management